Responsible Gambling Policy

At Dexterbet, we are committed to safer gambling and to helping players keep their play controlled. We provide account tools that can help you set boundaries, take a break or exclude yourself. Dexter Bet encourages every player to check in with their habits and seek support if gambling stops feeling manageable.

Our approach to player protection

Gambling should remain a form of entertainment, not a way to make money or solve financial problems. We encourage players to make informed choices, set personal limits and stop when play is no longer enjoyable. Taking a break is always an option, and asking for help is a positive step.

Activity-control tools

You can manage available account controls through “My Profile”. These include deposit limits, loss limits, cooling-off periods, self-exclusion and a self-assessment test. Use the assessment to reflect on your habits, and review your settings regularly to make sure they still suit you.

Deposit and loss limits

Set a deposit limit before you play and choose a level that fits your personal budget. Loss limits can help you decide in advance how much you are comfortable losing. Consider setting daily or weekly boundaries for yourself, and do not raise them to recover losses or continue playing beyond your means.

Time limits and account breaks

Decide how long you plan to play before you start. Take regular breaks and use a cooling-off period if you need time away from your account. A break can help you reassess your play without making decisions in the moment.

Self-exclusion

You can request temporary or permanent self-exclusion by emailing [email protected]. Self-exclusion requests are completed within 24 hours. Live chat is not used to submit these requests. If you choose to exclude yourself, use the time away to focus on other activities and seek additional support if needed.

Recognising when play may be becoming a problem

Consider taking a break if you find yourself spending more time or money than planned, chasing losses, hiding your gambling, or feeling unable to stop. These signs do not define you, but they can be a reason to review your limits and speak with someone you trust.

Tips for keeping control

• Set a budget and time boundary before you begin.
• Do not gamble with money needed for everyday expenses.
• Avoid playing when you feel distressed or under pressure.
• Take breaks and keep gambling separate from other activities.
• Use account controls early, rather than waiting for concerns to grow.

Professional help and support

If gambling is affecting your wellbeing, finances or relationships, consider speaking with a qualified professional or a support organisation that works with gambling-related concerns. You can also talk to someone you trust. Dexterbet support can assist with account controls and self-exclusion requests, but professional support may be helpful for concerns beyond account settings.